Extreme Krypton’s Response to the Smoking Incident of Wuhu Extreme Krypton 001 Chassis Not a Product Quality Issue

'No product quality issue in Wuhu Extreme Krypton 001 Chassis smoking incident'

【Phoneauto News】For electric vehicle manufacturers, battery safety has always been one of the most concerning issues for people, so car companies are often cautious when it comes to issues related to vehicle batteries. Earlier, the issue of smoke coming from the chassis of the Ji Ke 001 attracted attention on the internet. On the evening of August 31st, Ji Ke Auto released a statement, once again responding to the smoke incident in Wuhu Ji Ke 001.

Ji Ke 001

In the statement, Ji Ke explained the cause of the accident. Ji Ke stated that while driving, the tire pressure pressed against a marble floor tile, causing the tile to lift and collide with the front right side of the battery pack, resulting in damage to the battery cells. Ji Ke stated, “This incident was not caused by product quality issues, but the car owner involved, in addition to normal insurance claims to compensate for their own losses, unreasonably demanded a large amount of compensation from Ji Ke without any factual or legal basis. Even after Ji Ke explained the reasons in detail and explicitly refused, the car owner ignored the facts and spread false statements through the media, attempting to achieve an unreasonable claim through malicious defamation and threats.”

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Ji Ke’s official response

Ji Ke 001 chassis smoke incident

On August 23, 2023, it was reported that a Ji Ke 001 in Wuhu had a smoke incident. The damaged vehicle was parked in an open-air parking space, with the car doors still open and the windshield wipers operating. There was no open flame, but a small amount of dense smoke emitted from the chassis. Fortunately, there were no casualties. After the incident, Ji Ke personnel arrived at the scene as soon as possible and assisted the user with follow-up matters. In Ji Ke’s previous response, they mentioned that before the accident occurred, the vehicle chassis had experienced severe collisions. Based on backend data monitoring and on-site observations, only the battery cells in the collision area showed abnormalities, while other parts of the vehicle were normal, and there were no signs of the vehicle body catching fire at the scene.

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